Terms of service

Last updated: October 23, 2026
 
About these terms
These terms apply to use of the Threads & Thorns online store and to purchases made through it. The store is hosted by Shopify. Contact us at threadandthorn1@outlook.com with questions about an order or these terms.
 
Using the store
Use the store lawfully. Don't interfere with its operation, misuse another person's information or submit fraudulent orders. Provide accurate contact and delivery information when you order.
 
Products, prices and payment
Review the product description, design, size, quantity, currency, discounts, shipping charge and applicable taxes at checkout before paying. Because each pair is made to order, colours and embroidery may vary slightly from photos. Availability and offers can change. If you notice an error in an order or listing, contact us so we can review it.
 
Shipping
Our Shipping Policy explains production times, delivery estimates and tracking. Estimated delivery times are not guaranteed arrival dates.
 
Returns
Our Refund Policy explains our 30-day guarantee, return requests, return postage and refunds.
 
Privacy
Our Privacy Policy explains how personal information is collected and used in connection with the store.
 
Updates and consumer rights
We may update these terms for future use of the store. The terms and policies in place when you order apply to that order. Nothing in these terms excludes or limits rights or protections that can't be excluded under applicable law.